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About Us

Our Story

Opened in the summer of 2012, the planning for our funeral home began some time ago. With more than 32 years of experience in funeral service, it was evident to us that very often, as the wishes of those needing a funeral home were changing, funeral service was not.

At Gaylord Community Funeral Home & Cremation Service our goal is to listen, to offer suggestions and to provide the best possible service to you and your family with care, compassion and common sense. We are focused entirely on your needs, comfort and convenience and not at all on products. You have told us we are moving in the right direction, and we thank you for the opportunity to serve you.

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About Us

Our Funeral Home

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Why We're Different

Different? Do we really want to say we’re different? Absolutely!

We’re different because our focus is on you and your needs, not the "merchandise" decisions funeral service has traditionally been focused on. This frees us to listen better, make better suggestions and recommendations and serve you better. Of course we have caskets, burial vaults, urns and other items for you to choose from. All funeral homes do.

And we’re different because providing great service and compassionate assistance in a responsible, affordable manner is all we aspire to do. The funeral you are planning is about you and your family, it's not about us.

If you need us, call us and we'll be there. Yes, we are different, and thankful to be.

Our Staff

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From left to right, Mike Koronka, Dennis Putman, Funeral Directors Rachel Smith & Joe Messenger, Carol Morsches, Brett Trierweiler

We're small in numbers and large in our commitment to assisting you. This not only allows us to control our costs but it allows us to serve you more personally. You have probably seen us and know us from a number of community organizations and events. Experienced, licensed funeral directors, Joe Messenger and Rachel Smith and the rest of the staff are available 24 hours a day to serve you and answer questions.

Our staff is involved in church activities, Chamber of Commerce, Gaylord Rotary Club, Otsego County Historical Society, United Way, Community Emergency Response Team or C.E.R.T., The Compassionate Friends and many others. We believe being part of the community requires giving back to it and we try hard to follow that belief.